Operations
Dispatch board, shipments, lorry receipts, route planning, trips, exceptions, approvals and capacity.
- Book the goods and name the payer
- Receive and allocate actual quantities
- Dispatch, deliver and review proof
Every capability, and which plan it is on
The complete inventory, grouped by operational area. Open a category to see what each plan includes.
77 capabilities across 8 domains
Available in the platformAvailable through the APIPlanned
These capabilities describe the roadmap, not availability today. Plan allocation and release dates are not promised.
OperationsStarterGrowthScaleEnterprise
Dispatch boardStarterGrowthScaleEnterprise
Vehicle and driver assignmentStarterGrowthScaleEnterprise
Capacity calendarStarterGrowthScaleEnterprise
ShipmentsStarterGrowthScaleEnterprise
Shipment lifecycleStarterGrowthScaleEnterprise
Lorry receiptsStarterGrowthScaleEnterprise
Route planningStarterGrowthScaleEnterprise
Multi-leg journeysStarterGrowthScaleEnterprise
Trip recordsStarterGrowthScaleEnterprise
ExceptionsStarterGrowthScaleEnterprise
Automatic approvalsStarterGrowthScaleEnterprise
Approval chainsStarterGrowthScaleEnterprise
Approval delegationStarterGrowthScaleEnterprise
Electronic proof of deliveryStarterGrowthScaleEnterprise
Branches, stations and service lanesDefine the places you serve, branch responsibilities and connections. Booking and movement use canonical locations instead of conflicting spellings.StarterGrowthScaleEnterprise
One directory for every business relationshipKeep consignor, consignee, customer, carrier and broker roles attached to the right party and address. The payer can differ from the sender.StarterGrowthScaleEnterprise
Goods, packing and handling instructionsRecord package type, private marks, quantities, weight, dimensions and handling needs so booking, labels and planning describe the same goods.StarterGrowthScaleEnterprise
Pickup, package labels and loading scansAssign a pickup, identify packages and confirm what actually entered custody. Loading scans record the packages on the departure, with discrepancies visible.StarterGrowthScaleEnterprise
Partial loads with complete quantity historySplit a booking across owned or hired departures. Received, moving, delivered, held and returned quantities remain tied to the original booking; completing one trip never completes the remaining goods.StarterGrowthScaleEnterprise
Hired trucks, brokers and partner crossingsUse a market vehicle without inventing an owned asset. Connect hire, advances, broker commission, inbound crossing and partner balances to the actual movement.StarterGrowthScaleEnterprise
Delivery attempts, holds, claims and returnsRecord failed delivery reasons, reschedule work and preserve custody of refused or damaged packages. A hold blocks its dependent action until an authorized release.StarterGrowthScaleEnterprise
POD review and original document custodyCapture delivery evidence, review its quality and follow an original POD from handover to customer submission. Physical delivery and billing eligibility remain separate facts.StarterGrowthScaleEnterprise
Explainable depot load plansPropose loads from available depot quantities and vehicle capacity, inspect exclusions and commit selected loads. Quantity and resource checks run again at commit; dispatch remains a separate controlled step.StarterGrowthScaleEnterprise
Advanced multi-stage optimizationRicher cost objectives and named planning-policy presets remain an expansion beyond the current multi-stop planner and breakdown recovery. These extensions are planned; the reviewed planning workflow is available today.PlannedStarterGrowthScaleEnterprise
FleetStarterGrowthScaleEnterprise
Vehicle and asset registryStarterGrowthScaleEnterprise
Preventive maintenanceStarterGrowthScaleEnterprise
Work ordersStarterGrowthScaleEnterprise
Incident recordsStarterGrowthScaleEnterprise
ClaimsStarterGrowthScaleEnterprise
Tyres and sparesStarterGrowthScaleEnterprise
Devices and telemetryStarterGrowthScaleEnterprise
Compliance recordsStarterGrowthScaleEnterprise
Document vaultStarterGrowthScaleEnterprise
Document expiry alertsStarterGrowthScaleEnterprise
E-Way BillsStarterGrowthScaleEnterprise
Insurance and renewalsStarterGrowthScaleEnterprise
Vehicle readiness, trailers and driver availabilityCheck compliance, overlapping work and available resources before assignment. Effective-dated trailer coupling preserves which equipment carried the load.Available through the APIStarterGrowthScaleEnterprise
Inspection defects to repair workConnect a critical inspection defect to grounding and a repair task. Repair evidence and authorized release restore readiness; repeated submissions do not create duplicate work.Available through the APIStarterGrowthScaleEnterprise
Odometer, fuel imports and telemetry evidenceReconcile provider fuel records and manual receipts, preserve odometer provenance and flag suspicious consumption. Journey information distinguishes fresh telemetry from stale or inferred data.Available through the APIStarterGrowthScaleEnterprise
PeopleStarterGrowthScaleEnterprise
Driver recordsStarterGrowthScaleEnterprise
Attendance and leaveStarterGrowthScaleEnterprise
PayrollStarterGrowthScaleEnterprise
Users and invitationsStarterGrowthScaleEnterprise
Standard rolesStarterGrowthScaleEnterprise
Custom roles and permissionsStarterGrowthScaleEnterprise
Bulk employee importStarterGrowthScaleEnterprise
Driver issue inboxStarterGrowthScaleEnterprise
Trip duty, allowances and workforce payrollCarry completed duty and approved allowances into payroll inputs with source references. Attendance, advances and payroll remain reviewable before release.Available through the APIStarterGrowthScaleEnterprise
Guided setup around your businessChoose FTL, PTL or hybrid and owned, hired or mixed fleets. Add the resources needed for your first real job; progress is derived from saved records and resumes across devices.StarterGrowthScaleEnterprise
Trial rights, downgrades and recoverySeparate the contracted plan from temporary trial grants and role permissions. Expiry is checked when work runs; recovery and exports have explicit rights and preserve historical records.StarterGrowthScaleEnterprise
WarehouseStarterGrowthScaleEnterprise
Warehouses and docksStarterGrowthScaleEnterprise
SKU and inventoryStarterGrowthScaleEnterprise
Stock countsStarterGrowthScaleEnterprise
Dock and task managementStarterGrowthScaleEnterprise
Purchase ordersStarterGrowthScaleEnterprise
Carrier KYCStarterGrowthScaleEnterprise
TendersStarterGrowthScaleEnterprise
Bulk SKU and carrier importStarterGrowthScaleEnterprise
Depot arrival and transport custodyReceive and unload the actual package quantity, retain shortages and damage, and track the branch responsible for every outstanding package. Transit custody is separate from owned SKU stock.StarterGrowthScaleEnterprise
Reservations, pick waves, transfers and countsReserve available stock, group picking tasks, receive transfers partially and reconcile an approved count. Movements explain each change to stock instead of overwriting the balance.Available through the APIStarterGrowthScaleEnterprise
Storage, dock slots and detention draftsConnect capacity, operational arrivals and storage age to reviewable charge drafts. A geofence visit alone is not proof of receipt or permission to post a charge.Available through the APIStarterGrowthScaleEnterprise
FinanceStarterGrowthScaleEnterprise
InvoicingStarterGrowthScaleEnterprise
Financial coreStarterGrowthScaleEnterprise
Credit and debit notesStarterGrowthScaleEnterprise
Payments and collectionsStarterGrowthScaleEnterprise
Accounting registersStarterGrowthScaleEnterprise
GST documentsStarterGrowthScaleEnterprise
Freight billing and ratesStarterGrowthScaleEnterprise
Contracts and extra chargesStarterGrowthScaleEnterprise
Billing auditStarterGrowthScaleEnterprise
Invoice and LR templatesStarterGrowthScaleEnterprise
Vehicle loans and EMIStarterGrowthScaleEnterprise
Subscription managementStarterGrowthScaleEnterprise
Tariffs, charge types and accepted quotesCalculate commercial charges by customer, lane, goods, packing and vehicle. Preserve the accepted quote and its calculation basis when rate masters change.Available through the APIStarterGrowthScaleEnterprise
Paid, To-Pay and TBB freight billingKeep who pays and when separate from physical delivery. Invoice eligible delivered quantities, hand over collections and prevent the same quantity from being billed twice.StarterGrowthScaleEnterprise
Partner settlement and balanced journalsTie hire, crossing, commission, receipts and settlement to their source documents. Reconcile the operational statement with the subledger and general ledger.StarterGrowthScaleEnterprise
Versioned tax policies and document explanationsChoose effective-dated tax treatment and retain the policy, place of supply and charge-level rate on the document. Historical documents keep their original calculation evidence.StarterGrowthScaleEnterprise
Customer credit and billing eligibilityEvaluate customer credit exposure and required POD before billing or accepting work. A blocked operation explains the obligation and the authorized next action.Available through the APIStarterGrowthScaleEnterprise
Mixed tracker billing and payment recoveryCombine HiVAM and customer trackers. Dated usage periods capture activation, replacement and category changes; payments, refunds and disputes retain their own reconciliation history.StarterGrowthScaleEnterprise
AnalyticsStarterGrowthScaleEnterprise
Operations dashboardStarterGrowthScaleEnterprise
Core analyticsStarterGrowthScaleEnterprise
KPI drilldownsStarterGrowthScaleEnterprise
Report builderStarterGrowthScaleEnterprise
Export managerStarterGrowthScaleEnterprise
Ask AIStarterGrowthScaleEnterprise
Cross-organization benchmarkingPlannedStarterGrowthScaleEnterprise
Ask AI with evidence and reviewed proposalsAsk about authorized records and source-linked metrics. Review a proposed action before applying it; permissions and record revisions are checked again when the action executes.StarterGrowthScaleEnterprise
Operational enquiry and actionable reportsSearch canonical records, follow their timeline and investigate the detail behind a total. Reports keep date, facility, filters and exported evidence aligned.StarterGrowthScaleEnterprise
Margin preview, revenue leakage and connection riskReview a sourced margin estimate before dispatch, inspect billable work left unbilled and identify onward connections at risk. Estimates and recommended actions remain clearly labeled.Available through the APIStarterGrowthScaleEnterprise
Network scenarios and recurring dispatchCompare a labeled simulation against historical demand, or draft recurring bookings under an explicit policy. A simulation is not a production allocation and a schedule does not silently dispatch freight.Available through the APIStarterGrowthScaleEnterprise
Validated predictive intelligenceData-trained predictions, calibrated uncertainty and autonomous interventions require validation before release. Rule-based recommendations are not described as predictive models.PlannedStarterGrowthScaleEnterprise
Tracking & alertsStarterGrowthScaleEnterprise
Live mapStarterGrowthScaleEnterprise
GeofencesStarterGrowthScaleEnterprise
AlertsStarterGrowthScaleEnterprise
NotificationsStarterGrowthScaleEnterprise
Audit logStarterGrowthScaleEnterprise
Company settingsStarterGrowthScaleEnterprise
Site and business unit scopesStarterGrowthScaleEnterprise
Customer and carrier APIsAvailable through the APIStarterGrowthScaleEnterprise
SSO / SAMLStarterGrowthScaleEnterprise
EDIPlannedStarterGrowthScaleEnterprise
Staff messagingStarterGrowthScaleEnterprise
Support ticketsStarterGrowthScaleEnterprise
Versioned workflows and recoverable automationDefine allowed transitions, evidence and bounded rules. Material events create durable effects with retry history; changing a definition does not silently migrate active jobs.StarterGrowthScaleEnterprise
Documents, print packs and reviewed importsPreview linked documents and prepare supported print packs. Validate CSV batches, review row errors and merge duplicate masters with a retained identity history.StarterGrowthScaleEnterprise
Customer intake, scoped keys and event deliveryConnect customer booking intake and booking widgets to controlled staff review. Scoped API keys and signed events have revocation and delivery history; provider health exposes connection failures.Available through the APIStarterGrowthScaleEnterprise
Customer and carrier access on your own pagesExpose permitted tracking, documents and requests through the organization’s own customer-facing pages and APIs. HiVAM does not claim a separate hosted customer portal where one is not provided.Available through the APIStarterGrowthScaleEnterprise
Saved views, access scopes and audit evidencePreserve column and filter preferences, enforce role and facility scope and trace material changes. Shared views do not grant access to restricted records or fields.StarterGrowthScaleEnterprise
Extended EDI and partner ecosystemAdditional partner exchange formats and governed extensions are planned. Compatibility, installation rights and support agreements must be established before a deployment is promised.PlannedStarterGrowthScaleEnterprise
Driver appStarterGrowthScaleEnterprise
Trip viewStarterGrowthScaleEnterprise
Vehicle inspectionsStarterGrowthScaleEnterprise
Pickup and delivery proofStarterGrowthScaleEnterprise
Driver documentsStarterGrowthScaleEnterprise
Help and voice notesStarterGrowthScaleEnterprise
Offline check-ins and checklistsStarterGrowthScaleEnterprise
Delivery quantities, document packs and offline replayShow the papers for the actual consignment, record accepted or refused quantities and collection details, and safely replay supported queued operations. Files still require a working upload connection.StarterGrowthScaleEnterprise
A connected transport operation
FTL, PTL and hybrid operations share the same commercial record, custody history and financial evidence. Explore one area at a time.
Fleet
Asset registry, maintenance and workshop, tyres and spares, devices and telemetry, compliance and the document vault.
- Register vehicles and required documents
- Check readiness before assignment
- Link inspections to repair work
People
Drivers, attendance and leave, payroll, users and invitations, roles and permissions, and a driver issue inbox.
- Set up your operation and invite the team
- Give each role its actual responsibilities
- Review attendance, duty and advances
Warehouse
Warehouses and docks, warehouse operations, and procurement.
- Count what actually arrived
- Keep transport custody separate from SKU stock
- Reserve, pick and transfer with evidence
Finance
Invoices, credit and debit notes, payments, accounting registers, vehicle loan tracking, and subscription handling.
- Agree rates, payer and tax treatment
- Bill the eligible document or delivered quantity
- Apply receipts, notes and partner settlements
Analytics
Operational overview, KPI drilldowns, report builder, export manager, dashboards, and an AI copilot.
- Choose the date range and authorized scope
- Inspect the records behind a number
- Ask AI for the evidence and next action
Tracking & alerts
Live map, geofences, alerts, notifications, internal staff messaging, and a full audit log.
- Connect an authorized device or integration
- Inspect location freshness and event history
- Notify the responsible person under policy
Driver app
Trip view, inspections, pickup and delivery proof, documents, and voice notes — built for one hand and a poor signal.
- Open the assigned trip and its documents
- Complete inspection and required check-ins
- Record delivery quantities, proof and collections
Roadmap features are not included in plan counts.