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Operations

Dispatch board, shipments, lorry receipts, route planning, trips, exceptions, approvals and capacity.

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How the work connects
  1. Book the goods and name the payer

  2. Receive and allocate actual quantities

  3. Dispatch, deliver and review proof

  4. Invoice eligible work and reconcile receipts

Plan the route. Recover when it changes.

Preview dated service-lane changes before publishing. Delivery days, cutoffs and goods restrictions inform the promise. Multi-stop plans account for cold-chain requirements and loads needing a vehicle to themselves. Follow planning progress, cancel a run, or replan undelivered consignments after a breakdown using a fresh GPS position or an entered location. Review the replacement before committing it.

Every partner handoff, accounted for.

Choose the hired owner and broker on the challan. Link partners to the shared party directory and review bank-detail changes before approval. Record an expected inbound challan and compare expected packages with the receiving acknowledgement. Place a hold on a specific departure, charge or document. Manifests carry unload stops, seals, volume and capacity utilisation; sensitive hire costs stay in a permission-controlled view.

Branches, stations and service lanes

Define the places you serve, branch responsibilities and connections. Booking and movement use canonical locations instead of conflicting spellings.

Available in the platform

One directory for every business relationship

Keep consignor, consignee, customer, carrier and broker roles attached to the right party and address. The payer can differ from the sender.

Available in the platform

Goods, packing and handling instructions

Record package type, private marks, quantities, weight, dimensions and handling needs so booking, labels and planning describe the same goods.

Available in the platform

Pickup, package labels and loading scans

Assign a pickup, identify packages and confirm what actually entered custody. Loading scans record the packages on the departure, with discrepancies visible.

Available in the platform

Partial loads with complete quantity history

Split a booking across owned or hired departures. Received, moving, delivered, held and returned quantities remain tied to the original booking; completing one trip never completes the remaining goods.

Available in the platform

Hired trucks, brokers and partner crossings

Use a market vehicle without inventing an owned asset. Connect hire, advances, broker commission, inbound crossing and partner balances to the actual movement.

Available in the platform

Delivery attempts, holds, claims and returns

Record failed delivery reasons, reschedule work and preserve custody of refused or damaged packages. A hold blocks its dependent action until an authorized release.

Available in the platform

POD review and original document custody

Capture delivery evidence, review its quality and follow an original POD from handover to customer submission. Physical delivery and billing eligibility remain separate facts.

Available in the platform

Explainable depot load plans

Propose loads from available depot quantities and vehicle capacity, inspect exclusions and commit selected loads. Quantity and resource checks run again at commit; dispatch remains a separate controlled step.

Available in the platform

Advanced multi-stage optimization

Richer cost objectives and named planning-policy presets remain an expansion beyond the current multi-stop planner and breakdown recovery. These extensions are planned; the reviewed planning workflow is available today.

planned

These capabilities describe the roadmap, not availability today. Plan allocation and release dates are not promised.

Operations

Dispatch board

Starter

A board of transport work grouped by status. Supported changes follow the workflow, required evidence and access rules.

Vehicle and driver assignment

Starter

Inspect vehicle and driver availability, readiness and conflicts before saving an assignment.

Capacity calendar

Starter

A week-at-a-glance view of how loaded each day is, so a bottleneck is visible before it happens.

Shipments

Starter

A shipment record links goods and parties to movements, evidence and finance. Customer-facing access uses scoped APIs on your own pages.

Shipment lifecycle

Starter

Follow shipment status and quantity movements through booking, pickup, departures and delivery. A split consignment can still have outstanding goods after one trip ends.

Lorry receipts

Starter

A lorry receipt identifies the booked consignment, its parties, payment terms and goods. It can be linked to several departures in part-load work.

Route planning

Growth

Plan a route as a sequence of stops on the map, then measure it against what the vehicle actually drove.

Multi-leg journeys

Growth

A single trip broken into legs — origin to hub, hub to destination — each tracked and timed separately.

Trip records

Starter

The record a vehicle's movement is actually built around — one trip, one status, one place everyone looks.

Exceptions

Starter

Anything off-plan — delayed, off-route, a document expiring — surfaces here automatically instead of waiting for someone to notice.

Automatic approvals

Starter

Routine requests that fit your own rules get approved instantly, with no one having to click yes each time.

Approval chains

Scale

Route a request through more than one approver in order — dispatcher, then manager, then finance — before it clears.

Approval delegation

Enterprise

Hand off your pending approvals to someone else while you're away, without sharing your login.

Electronic proof of delivery

Growth

Capture delivery evidence and quantities, then review POD quality and any billing prerequisites.