Tracking & alerts
Live map, geofences, alerts, notifications, internal staff messaging, and a full audit log.
Connect an authorized device or integration
Inspect location freshness and event history
Notify the responsible person under policy
Recover failed effects and retain the audit trail
Bring the office together, with control.
Preview employee, carrier and vehicle imports, correct row errors, and apply or retry reviewed batches. Keep custom fields on parties, shipments, vehicles and LRs. Save views and export permitted party, asset and employee records. Long-running organization exports can be retried. Revoke customer or carrier portal sessions explicitly. Failed workflow effects identify the failed step so the team can investigate safely.
Versioned workflows and recoverable automation
Define allowed transitions, evidence and bounded rules. Material events create durable effects with retry history; changing a definition does not silently migrate active jobs.
Available in the platformDocuments, print packs and reviewed imports
Preview linked documents and prepare supported print packs. Validate CSV batches, review row errors and merge duplicate masters with a retained identity history.
Available in the platformCustomer intake, scoped keys and event delivery
Connect customer booking intake and booking widgets to controlled staff review. Scoped API keys and signed events have revocation and delivery history; provider health exposes connection failures.
Available through the APICustomer and carrier access on your own pages
Expose permitted tracking, documents and requests through the organization’s own customer-facing pages and APIs. HiVAM does not claim a separate hosted customer portal where one is not provided.
Available through the APIExtended EDI and partner ecosystem
Additional partner exchange formats and governed extensions are planned. Compatibility, installation rights and support agreements must be established before a deployment is promised.
plannedThese capabilities describe the roadmap, not availability today. Plan allocation and release dates are not promised.
Tracking & alerts
Live map
Starter
View reporting vehicle locations and source timestamps on the map; distinguish fresh readings from stale positions.
Geofences
Starter
Draw a boundary around a warehouse or a zone, and know the moment a vehicle crosses it.
Alerts
Starter
Review supported telemetry and operational rule alerts with their source evidence and timestamp.
Notifications
Starter
Supported operational events can produce configured notifications for the staff responsible for the next action.
Audit log
Starter
Who changed what, and when — every material action in the account, recorded for when it matters.
Company settings
Starter
Locale, time zone and the shape of your account, configured once for everyone who logs in.
Site and business unit scopes
Enterprise
Run more than one depot or business unit from the same account, scoped so teams see only their own.
Customer and carrier APIs
Scale
Scoped APIs let your own customer or carrier website show permitted status and documents. HiVAM does not provide a separately hosted portal.
SSO / SAML
Enterprise
Sign in with your company's own identity provider instead of a separate HiVAM password to manage.
EDI
planned
Automated data exchange with partner systems — planned, not yet built.
Staff messaging
Scale
A message from Finance to Operations, or any colleague to any other, inside the product — the line between departments that used to be a hallway conversation or nothing at all.
Support tickets
Starter
A bug report or billing question raised from inside the product, carrying the exact screen and app version it happened on.
Operations
Dispatch board, shipments, lorry receipts, route planning, trips, exceptions, approvals and capacity.
Fleet
Asset registry, maintenance and workshop, tyres and spares, devices and telemetry, compliance and the document vault.
Analytics
Operational overview, KPI drilldowns, report builder, export manager, dashboards, and an AI copilot.